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Greenway, Australian Capital Territory Permanent Posted: Wednesday, 1 February 2017
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V elocity Specialist ActewAGL Level 4 Zone A Ongoing Full time $92,956 plus 15% superannuation The Velocity Specialist reports to the Business Applications Lead and is expected to lead the activities required to maintain and improve the Gentrack Velocity system while supporting the system users. The Gentrack Velocity Lead has a good knowledge of the Gentrack Velocity System, market rules and understands the important role of the users. The purpose of the role is to establish and maintain the integrity of the Velocity Billing System. Key responsibilities include: Manage any issues that arise in the Production environment by liaising with relevant Business resources, AIS Testers, the AIS System Administrator, BSD or the vendor where required, Be the escalation point for any critical issues that arise, Conduct annual user role reviews, and ensure user roles are appropriate, Verify new user access is requested for relevant roles, (ie Business users are not requesting a higher level of access than required), Assist the Business in reviewing inactive and active batch processes, Liaise with the Business and vendor to organise specific health checks of the system and processes, Manage C4 report reconciliations when requested by the Business, Manage the Velocity related ServiceNow tickets assigned by the Delivery Management and Reporting officer. This includes: - Ensuring all information has been provided by the business, such as existing workarounds, impacts of not proceeding, business benefits etc. - Communicating status and progress to the business requestor Assist in requirements gathering for Initiative Briefs and Change Requests, Utilise the Business References Group to confirm the scope of releases, Work with the Business References Group and the Test and Release Lead to understand the proposed content of each release and timeframes, Prepare relevant documentation for training and change management, Liaise with the Business Architect on major changes, Identify dependencies/impacts on other systems for any changes and liaise with the relevant individual to ensure the best solution is progressed, Conduct analysis on impacts to the Velocity system for proposed Initiative Briefs, Ensure defects or change requests progressing are entered into HPQC, Raise items in the vendor system where required, Maintain aspects of the AIS Intranet site to ensure the Business can view key information including progress and known errors, Review solution design documents prior to review with the Business, Manage the scope approval and design approval timeframes, Communicate to relevant Business users where release scope changes during the design phase, Handover items to the Test and Release Lead and Test and Release Officer following design approval, Other duties within the employee's skill, competence and training as directed. The successful applicant shall require (selection criteria): A minimum of 1 years experience in development, support or use of Velocity and/or Gentrack Billing Systems Understanding of AEMO rules and regulations Sound oral and written communication skills Ability to manage competing priorities Knowledge of the test and release cycle High attention to detail If you are interested in being considered for this opportunity, please address the selection criteria and upload your current resume and cover letter outlining your key attributes that you can bring to this position through the recruitment portal. Contact: Katherine Walker Reference: 13/2017 Closes: 10 February 2017
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Date Posted 3//2/017
Category Trades & Services
Location Canberra & Act, ACT 2900
Job Type Full Time, Permanent
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