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Senior Claims Consultant

  • Join a highly experienced, collaborative team

  • $100K - $120K dependant on experience

  • North Sydney

Senior Claims Consultant Job Opportunity in North Sydney paying up to $120K + Bonus

Your new company

Our client, a highly reputable player within the insurance game, are currently looking for a Retail Life Claims Assessor to join their team based in North Sydney. This is a permanent position situated close to public transport with fantastic opportunity for career growth.

Your new role

In your new role, you will be responsible for providing technical expertise and coaching to a team of case Manager Professionals to support customers during their time of need and deliver an exceptional customer experience. Additionally, you will use your expertise to manage the most complex claims, alongside providing Case Consultant with the necessary guidance to resolve complaints/escalations fairly and quickly. You will use a Contemporary Case Management approach to achieve year on year improvements with consistent customer service and achieve annual business targets. Establishing trusting relationships with both internal and external stakeholders will be a key component of your new role.

What you'll need to succeed

As the successful applicant, you will have 5+ years insurance claims experience, including strong knowledge of legislation and regulations affecting the life insurance industry. You will have a key focus on customer-service and demonstrate fantastic coaching, mentoring and relationship building skills to assist your manager in driving the team to success. Additionally, you will be an impressive communicator and have strong problem solving skills.

What you'll get in return

In return you'll receive a competitive salary package including attractive benefits. You will be given the opportunity to work with a highly regarded industry leader, offering career progression opportunities. You'll be well supported and be part of a diverse and high performing team.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Lauren Jones on 028 226 9705. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Date Posted
Insurance & Superannuation
North Sydney, NSW 2055
Job Type
Full Time, Permanent
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