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Security Site Supervisor (Full...

Location: Australia,  ACT
Division: Wilson Security
Closing Date: Saturday 10 February, 2018
Job Description:

The Wilson Group is an industry leader in the provision of diversified services including Parking, Security and Technology Solutions. Our successful operations have expanded internationally and this growth is underpinned by superior performance and the strength of our relationships.

We currently have a leadership opportunity for an experienced Site Supervisor to play an integral part in managing the day to day operations of a Department of Defence site.

Reporting to the Regional Security Manager Defence NSW/ACT, you will be responsible for overseeing the day to day operations and performance of the site and will provide visible leadership, direction and issue resolution at the front line of service, ensuring efficiency and effectiveness are maintained at a consistent level.

The responsibilities include, but are not limited to:

  • Deliver operations excellence with an emphasis on rostering skills to ensure the operations needs are met
  • Direct liaison with client representatives and its customers
  • Staff supervision and  performance management
  • Front line response to operational issues
  • Investigation and outcome reporting into security incidents.
  • Communication & implementation of processes and procedures to enhance client service delivery.
  • Promote security awareness, interacting with staff and key stake holders
  • Creating, managing and evaluating the effectiveness of Standard Operating Procedures
  • Provide 24/7 emergency response for all security, operations and facility related areas

Experience within a similar role is a must however, an emphasis on your commitment to excellence, an innovative individual who can understand and appreciate the core values of our client whom expects every experience with their customers' are of the highest standard at each interaction.

Our successful applicant will be able to demonstrate and give working examples of:

  • Effective and influential communicator who has the confidence and ability to communicate to all levels, in both verbal and written forums
  • Manage the day-to-day running of a security team
  • A team player who will ensure the security team operates cohesively
  • High degree of customer service experience, that will ensure an impeccable customer service experience for all
  • Ability to handle multiple tasks and remain professional at times even under pressure
  • Strong analytical and problem solving skills
  • High level Microsoft Office and Microsoft Outlook skills
  • Experience in rostering for a team of up 20 security and administrational personnel
  • Must be an Australian Citizen and hold a current NV1 Clearance

It is mandatory that you hold a Current NSW Security Licence and have availability to work Monday to Friday 0900 to 1730 with occasional after hours assistance, and coverage after hours, as per operational and client requirements.

In return, this position will offer competitive wages, a company mobile and laptop and the options to further develop your skills through learning and development opportunities. Paid parking is available on site.

Only shortlisted applicants will be contacted.

Wilson Security is an equal opportunity employer. Master Licence 17502272.

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JOB SUMMARY
Date Posted
10/1/2018
Category
Security & Protective Services
Location
Perth, WA 6000
Job Type
Full Time, Permanent
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