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Relationship Manager - Westpac...

Relationship Manager - Westpac Premium - Newcastle - NEW03420

Westpac is one of Australia's leading retail and business banking brands. Within Premium, our purpose is helping our affluent consumer customers achieve all of their financial goals. We do this by pairing them with a passionate and experienced Relationship Manager who provides them with superb service, and supporting them on their financial journey. We do this by partnering with specialists across our business to provide the right advice and product solutions.  Through significant investment and growth in this segment, we’re looking for outstanding Relationship Managers to continue to build long term relationships and provide quality, holistic service and advice to our affluent consumer customers.

The role
As a Relationship Manager within Westpac Premium, you will be the key point of contact for c.160 affluent customers with responsibility for their banking and wealth creation needs - and the balance sheet that goes with it. Through your great service and reputation you will delight your existing portfolio of customers, retaining their business, as well as sourcing and building relationships with new customers. You will be provided with outstanding support and inspiring leadership. You will feel nurtured at every step of the way with ongoing training and professional development in a great working environment where you'll be respected, valued and rewarded for your hard work.

The person
First and foremost you really care about customers. You will have a service ethos that puts the customer at the heart of everything you do, always acting in their best interests. To be successful in this role you ideally have experience and qualifications in lending and will have a strong track record of assisting customers with wealth creation. You will be a passionate and enthusiastic self-starter with excellent time management skills and a proven track record of building lasting customer relationships and great business partnerships. 

If your passion is to provide quality service and you want to further develop your career  at Westpac Group, are already an experienced Lender and Sales Star, then we want to talk to you at Westpac Premium. 

Knowledge and Experience

To be successful in this role you will have;

  • Proven track record in consumer and/or business lending 
  • Strong customer centric approach, with experience in having quality holistic needs-based discussions 
  • Ability to develop, build and maintain partnerships with customers to ensure retention and increase customer satisfaction levels
  • Solid commercial awareness to position yourself well to grow both asset and liability balance sheet
  • Strong business acumen & curiosity to help you and navigate policies & guidelines on behalf of your customer

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mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-AU;mso-fareast-language:
EN-AU;mso-bidi-language:AR-SA">Westpac Group is an equal opportunity employer. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. 

Brand : Westpac Group
Job : Relationship Management
Primary Location : NSW-Newcastle
Employee Status : Permanent
Schedule : Full-time
Recruiter : Dale Battin
Posting Date : 09/10/2017, 1:12:03 AM
Closing Date : 23/10/2017, 7:59:00 AM
JOB SUMMARY
Date Posted
9/10/2017
Category
Executive & Strategic Management
Location
Newcastle, NSW
Job Type
Full Time, Permanent
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