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Permanent opportunity with a Global Healthcare organisation located on the Lower North Shore.
Your new company
This rapidly growing organisation is a communications specialist in designing and delivering health marketing programs. They are passionate about improving the health of people and providing excellent customer service to patients and doctors alike.
Your new role
You will be responsible for providing support on a range of different patient support programs. This will involve supporting and assisting patients and doctors through taking inbound calls and providing prompt follow up on queries to ensure a positive patient and doctor experience. You will also be making scheduled outbound calls to patients, pharmacies and clinics to collect information. You will also be assisting patients, specialists and nurses with general program questions and registering patients on web based programs and triggering patient interventions using a web based CRM platform. Other duties will include checking for mail in the PO Boxes, answering and responding to all inbound calls and Voicemail along with general adhoc admin duties.
What you'll need to succeed
To be successful in this role you will have good customer service background with proven skills in dealing with people and putting the customer first. You will have a keen interest within the healthcare industry and a passion for excellence and ensuring people get the right information, first time around. Administrative skills are a must with intermediate word and excel desired.
What you'll get in return
This growing organisation pride themselves on being supportive and fun, and full training will be provided. You will receive a salary of up to 45-50k package.
What you need to do now
If you're interested in this role, click 'apply now' or forward an up to date copy of your CV in word format to email@example.com or call now on 0299575763