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Outbound Retention Specialist
We're passionate about nurturing careers.
We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level. Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.
Ahm is committed to making health insurance more affordable and accessible for more Australians. With hundreds of thousands of members, we offer a simple range of hospital and flexible extras products. Based in Melbourne with a service centre located in Wollongong, ahm has been backed by Australia’s leading private health insurer Medibank Private Limited since 2009.
As part of our Retention team your role will be to engage customers, build rapport and ensure all customers are getting the best value from their current products as well as present personalised solutions based on the customer's current and future needs. You will be doing this via a variety of outbound call campaigns such as cover review and payment campaigns. In return you will be rewarded through a generous and uncapped commission structure.
Located in the centre of Wollongong, you will work Monday to Friday, with your shifts falling between the hours of 8am and 7pm.
Key responsibilities will include:
To be successful in this role, you must have previous experience in a sales and/or retention role with a proven track record of meeting and exceeding targets.
What We Offer
In return for your hard work we offer a great remuneration package and a range of fantastic benefits. Furthermore, we take the health and wellbeing of our employees seriously encouraging wellbeing at all levels of life.
ahm is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
A Career at ahm adds up to more. More achievement. More progress. More passion and more innovation for health. For a career option that will suit you better, click to apply.