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Meta User Researcher

Must be an Australian Citizen, ideally with base line clearance.

Must be an Australian Citizen, ideally with base line clearance.
The meta user researcher will leverage a combination of primary and secondary research to identify and curate strategic and tactical insights, and to share these insights across multiple research streams and with senior stakeholders. The meta user researcher will help to communicate concepts and insights in creative and compelling ways.
Essential skills and experience

  • Demonstrate a minimum of 5 years experience in User Research
  • High level analysis skills, including the ability to quickly analyse a range of research sources, and identify clear user needs, actionable insights, themes and underlying principles.
  • The ability to work closely with a multi-disciplinary team to keep user research insights at at front of mind when making product and prioritisation decisions
  • Ability to draw connections between different research activities, and identify insights that may impact other research teams and/or areas that may require further exploration.
  • Clearly communicate these insights to multiple research teams and very senior stakeholders
  • Creatively communicate key insights about users and user needs from research, and in multiple ways (such as service maps, customer journeys etc)

Nice-to-have skills and experience

  • Knowledge of the methodology used by the DTA, familiarity with the research and design community within DTA and the APS
  • Excellent organisation, analysis and communication skills
  • Storytelling skills
JOB SUMMARY
Date Posted
14/2/2018
Category
IT
Location
Canberra Region, ACT
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