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Information Assistant

Information Assistant - Information Assistant (17-016) - Level: APS Level 2, $47,732 - $51,779

Superannuation 15.4% additional to salary

Closes: Wednesday 22 February 2017

3 x ongoing vacancies available

1 x non-ongoing vacancy to be filled until 30 June 2017 with the possibility of extension

1 x non-ongoing vacancy to be filled for an initial period of 18 months with the possibility of extension

Please clearly indicate on your application form whether you are interested in being considered for the ongoing or non-ongoing vacanices

Please note, we are currently negotiating our new Enterprise Agreement (EA) and the salary range may increase if our EA is accepted.

Position Description

As a member of the Visitor Services team, Information Assistants are the first point of contact for visitors to the Memorial and provide a range of services to ensure their experience is engaging, positive and memorable. You will have proven outstanding customer service skills and enjoy working with a diverse public in a large team environment. An interest in and knowledge of Australian military history and museums would be an advantage in providing a quality visitor experience.

Please note, Information Assistants: - Wear corporate wardrobe and work to a roster including weekends and public holidays. - Are required to undertake training and then apply first aid and emergency response practices. - Some manual handling is required.

To Apply

Please email your application to employment@awm.gov.au by 11:55pm, Wednesday 22 February 2017. Your email must include: - Application Pack including two page statement of claims against the selection criteria - Current Curriculum Vitae

Please submit your application in WORD format only. Applications submitted in PDF or other formats may not be able to be processed and may therefore, be excluded.

For further information on this position, please call the Contact Officer: Gerard Pratt 02 6243 4343
Date Posted
Administration & Secretarial
Canberra & Act, ACT 2600
Job Type
Full Time, Permanent
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