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Claims Officer

Our client is a family owned and run business operating in WA providing insurance damage claim related building services to insurance company and clients.

Client Details

Our client is a leading specialist in the building & construction industry based North of the river. Due to continuous growth, they are seeking an experience Claims Coordinator to join their team on a temporary to permanent basis. This is a full time role with a fun and dynamic organisational culture and permanent opportunity for the successful individual.


This main duties include but are not limited to:

  • Managing a high volume of claims at any one time

  • Ensuring that all repairs that are required are carried out efficiently

  • Liaising with trades daily to ensure repairs are progressing

  • Liaising with the Policy Holders on a regular basis to try and ensure they feel as supported as possible throughout this often stressful process.

  • Monitoring all my claims regularly to ensure that the repair process is running smoothly

  • Answering all phone calls

  • Monitoring high volume of emails received throughout the day

  • Working to ensure all KPI's are met


The successful candidate will have prior experience in a similar role. Also required:

  • Prior experience in a KPI driven environment

  • High attention to detail

  • Strong communication skills both verbal and written

  • Experience with high volume insurance claims

  • Experience in a high volume call centre

Job Offer

This position is offering a great salary with a well known WA brand. Also on offer is career progression and a salary adjust for the correct candidate. Please apply should you reach the above criteria and can demonstrate prior experience in a similar role.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Hannah Duffy on 08 9215 9513.

Date Posted
Customer Service & Call Centre
Perth, WA 6077
Job Type
Full Time, Temporary/Contract
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