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Marina Concierge

Our iconic 301 berth Hamilton Island Marina located in the heart of the Great Barrier Reef is seeking a customer-driven Marina Concierge with a Coxswain qualification to join our team.

About the Role

  • Full time permanent position

  • Live on island or commute from mainland

  • Meet and greet all vessel owners and crew into the Marina and Dent Island moorings

  • Ensure a high level of customer service and guest satisfaction

  • Take payments

  • Dealing with all general enquiries and complaints in a pleasant and efficient manner

  • Assist with Marina Office and boatyard duties as required

  • Command 3 boats – Escape Beach (28ft), Atomic (45 ft.) and our Island Link ferry to Dent Island Golf Course

  • Luxury beach set-up and guest drop-offs/pick-ups

  • Sunset Charters and Whitehaven Beach tours

About You

  • Manual driver licence

  • Exemption 38 or Coxswain qualification

  • First Aid

  • Advanced Resuscitation

  • Responsible Service of Alcohol

  • Minimum 12 months in a marina role

  • High standard of personal presentation

  • Ability to communicate with a range of guests and key stakeholders

Culture and Benefits

  • Largest inhabited island in the Whitsundays

  • Award-winning international holiday destination

  • Pick up extra shifts through our multi-hire program

  • Opportunity to progress quickly in your professional career

  • Gain a qualification at the Robert Oatley College on island

  • Subsidised staff accommodation - opportunity to save money

  • Employee discounts on a range of restaurants and activities

  • Discounted ferry tickets

  • Close-knit social environment and work culture

  • Walk to work - forget city traffic and stress

Date Posted
Logistics, Supply & Transport
Brisbane, QLD
Job Type
Full Time, Permanent
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