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Senior UX Designer

  • Great organisation culture

  • Range of employee incentives and perks

  • Customer focused solution development

Own the UX direction of the organisation in this permanent end-to-end opportunity in Geelong CBD.

Your new company
Based in Geelong for over 10 years, Hays Recruitment are the only local preferred supplier choice to Federal, State and Local Government organisations as well as leading employers across Geelong, Ballarat, Horsham, Warrnambool and Western Victoria.

We have partnered with a leading Australian owned not-for- profit health insurance and health care company and are seeking to appoint a Senior UX Designer on a permanent basis in Geelong.

Your new role
In this role, you will join an energetic in-house digital team, as part of broader Customer Experience (CX) function that is passionate about delivering intuitive solutions.

You will work closely with Customer Insights and Product/Digital Managers on a variety of experiences from mobile apps to consumer sites, owning the direction of the UX vision for the organisation.

Your key responsibilities and deliverables will include:

  • Lead the UX design program across the organisation

  • Develop UX deliverables including wireframes, service designs, user flows/journeys and functional specifications

  • Design and conduct UX related testing/research such as usability, concept and guerrilla testing

  • Develop and evangelise usability guidelines, design patterns and UX principles

  • Embed existing persona development within the UX process

  • Lead ideation/inception sessions to explore solution discovery

  • Collaborate with UI design teams to assist the development of high-fidelity designs

  • Liaise closely with development teams to bring design concepts to life

  • Collaborate with stakeholders, subject matter experts, researchers, and analysts to discover user insights

What you'll need to succeed
To be successful in the role, you will have:

  • Demonstrated UX Design experience, ideally in a Senior or Lead position

  • Strong UX research experience in gathering, analysing and presenting findings that drive usability design decisions.

  • Advanced knowledge of wireframing and prototyping tools (Illustrator, Sketch, XD, Invision, and/or Framer) to develop cross-browser and cross-device web interfaces

  • Experience in building wireframes, user flows/journeys and functional specifications from various insights

  • Solid experience with UX and CX insight tools (eg Full Story, VWO, Usabilla and/or Optimizely)

  • Experience with usability testing techniques and the ability to synthesise both qualitative and quantitative data into meaningful outcomes

  • Excellent people skills & a collaborative approach to working

  • Experience rapidly iterating on designs within an Agile environment

  • Good understanding of accessibility standards and how to apply to a design process

Further skills or experience in UI/IA/Interaction design or UX content writing requirements will be highly regarded.

What you'll get in return
This opportunity offers you a salary package up to $95,000 + 9.5% superannuation and the opportunity to take on an end-to-end position with a well-recognised brand in Geelong CBD.

In addition, you will also be offered discounted health insurance for you and your family, employee assistance programs, staff well-being initiatives, ongoing training & development, a tailored induction program and community volunteering opportunities

What you need to do now
At Hays, we take your privacy seriously. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV via our secure portal. Resumes emailed directly will not be stored or considered.

To request a copy of the Position Description, or for a confidential discussion prior to your application, please contact James Flanagan at Hays Geelong on (03) 5226 8000 or via james.flanagan@hays.com.au

Date Posted
Geelong, VIC 3220
Job Type
Full Time, Permanent
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