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Part Time Customer Service Off...




  • Government Department

  • CBD Location with an immediate start!

  • Part Time Customer Service Officer


Fantastic Opportunity to join a Government Department in a part time role with flexible working hours!


Your new company
This Government Department who specialise in providing a telephone based service to the general public and commercial customers are seeking a part time professional Customer Service Officer for an immediate start.


Your new role
This role will see you on the front line for all inbound telephone calls whilst referring customers to other departments if appropriate. You will be working in a fast paced, dynamic environment dealing with extensive and varied enquiries, coordinating bookings and resolving customer complaints as well as processing adhoc enquiries.


What you'll need to succeed
To be successful in the role you will be an experienced customer service officer who has considerable experience at dealing with a diverse customer base and up to 100 calls per day. You will need to have excellent communications skills, attention to detail, patients and a passion for providing an outstanding service along with IT literacy on MS word. All industry experience is welcome.


Please note this is a part time role and you will be required to work three to four days a week depending on work load.


What you'll get in return
In return you will receive an excellent and supportive team environment, full time training as well as a fantastic pay. This role requires an immediate start and you must be available at short notice.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to khjon@hays.com.au , or call Kate Jones on 0280626137.


If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



JOB SUMMARY
Date Posted
21/6/2018
Category
Customer Service & Call Centre
Location
Sydney, NSW 2000
Job Type
Full Time, Temporary/Contract
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