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Senior Change Analyst

  • Interact with and influence business stakeholders
  • Collaborative team
  • Change Management 

About The Role
Role Location: 833 Collins St, Melbourne VIC 3000, Australia
Role Type: Full-time permanent
As a Senior Change Analyst, you will work with key stakeholders across ANZ to deliver a range of initiatives utilizing your knowledge, understanding and experience applying change management methodologies for supporting the successful implementation of change into the Customer Contact Centre. 
Your role will involve:

  • Managing multiple complex change initiatives
  • Driving the identification of business impacts
  • Identify the change scope and document an appropriate change approach
  • Engage and influence key stakeholders
  • Complete an assessment of the readiness for the changes being implemented by the program/project
  • Manage sign off of communication content by the appropriate stakeholders

About You
To grow and be successful in this role, you will ideally bring the following:

  • Previous business analyst experience
  • Experience in Change Management
  • Proven track record for delivery of tasks against requirements and complex projects delivered to completion within timelines and to a high level of quality
  • Ability to work collaboratively across organisational boundaries and build strong relationships and influence stakeholders at all levels
  • Ability to adapt quickly, work under pressure and manage multiple activities in accordance with delivery requirements and timelines
  • Attention to detail with a strong motivation to get things done

About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS082179.

Date Posted
HR & Recruitment
Melbourne, VIC
Job Type
Full Time, Permanent
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