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Senior Systems Officer, Testin...
We are looking for a Senior Systems Officer, Testing and Support who will be responsible for testing and technical support of online testing platforms.
To be successful in this role you will need to demonstrate your immediate proficiency in the focus capabilities as highlighted in the Role Description. All the capabilities listed in the role description will be assessed at different stages of the recruitment process. This assessment will determine your suitability for appointment and may assist in identifying any learning and development needs for you to reach your full potential in this role.
You must also possess the following essential requirements:
* Experience in testing as per defined test plans
* Experience in technical support of online testing platforms.
Applying for the role:
To apply for this role you need to submit an application online via www.iworkfor.nsw.gov.au
The application and selection process will include a range of assessment techniques to assist in determining your suitability for the role. For the initial application process you should submit a cover letter (1 page), resume (up to 5 pages), address any essential requirements noted above, and include a short statement in response to two pre-screening questions.
Answer the two pre-screening questions below - we are looking for you to demonstrate your competency in this focus capability. Answer with concrete examples and in no more than 300 words per question. Briefly describe the context of the situation(s), the actions that you took, the outcome of your efforts and what you learned from the experience.
Q1: An irate customer has phoned with a high severity issue with the application and there is no additional support currently available to you. How would you manage this situation?
Q2: Describe a situation where you are testing an application release, and just before your sign-off you have found a critical defect in the system, all stakeholders are expecting testing sign-off. What steps would you take to handle this situation?
Closing date: 31 May 2018
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