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Senior Manager Key Process Man...

We are proud to be Money Magazines 2017 “Bank of the Year” and attribute our ongoing success to our customer-focused people and vibrant culture. We promote flexibility to balance your work and home life and ensure you achieve your career goals and personal needs. Making a difference in the community is important to Bankwest and colleagues have the opportunity to volunteer two days per year for a cause that matters to them.

Bankwest is adopting new ways of working and embracing new technologies to meet rapidly changing customer needs in today’s digital economy. The opportunity to play an influential role in this dynamic environment and contribute to the success of Bankwest has become available in our Key Process Management team who are responsible for documenting and maintaining our Key Processes in accordance with the Key Process Management Framework. The team also works closely with Activity Owners, Risk teams and Subject Matter Experts across Bankwest to monitor process health, provide governance support, guidance and insight.

Reporting to the Senior Manager – Key Process Management you will play a vital role, ensuring through documenting the end to end Key Processes, we have a baseline from which teams can build from to achieve our strategic objectives around simplicity. By supporting active governance of our Key Processes, and evidencing the Risk and Control environment within them, the role supports Bankwest in growing sustainably In addition, you will have oversight of changes made to Key Processes allowing Bankwest to make risk aware improvement decisions whilst building trusted relationships through exceptional customer experiences.

Is this you?

  • Solid experience in a Financial Services role, preferably with practical experience of process design/mapping
  • Strong analytical capability and problem solving skills
  • Green Belt Six Sigma certification or strong desire to undertake
  • Tertiary qualification in a Business related field
  • Understanding of Retail and Business Banking processes and Bankwest's organisational change management approach would be advantageous

If this sounds like your ideal next challenge then apply today!

Date Posted
Perth, NSW
Job Type
Full Time, Permanent
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