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Customer Service Role

  • Government Department

  • Inbound Customer Service Officer

  • Immediate Start and Close to Public Transport!

Outstanding opportunity to join a local Government organisation with an immediate start!

Your new company
This is an outstanding opportunity to join a local government organisation that provides integral services to the public. Working in a supportive team environment based in the Inner West you’ll be the first point of contact for in-bound enquiries.

Your new role
You will play a key role for all inbound telephone calls whilst referring customers to other departments if appropriate. This is a fast paced, dynamic environment dealing with extensive and varied enquiries, coordinating bookings and resolving customer complaints. You will also be required to carry out any ad-hoc administration.

What you'll need to succeed
To be successful in the role you need excellent communication skills; a passion for providing an excellent level of service at all times and have preferably had work in the public sector previously, although this isn’t essential.

Please note this role requires an immediate start and you must be available immediately to interview.

Working Holiday visa's are welcome to apply!

What you'll get in return
On offer to you is a fantastic pay rate of $26.21 per hour + Super in return for excellent working hours of Monday to Friday as well as joining a cultivated and vibrant team environment!

What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV to khjon@hays.com.au , or call Kate Jones on 0280626137

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Date Posted
Customer Service & Call Centre
Sydney, NSW 2000
Job Type
Full Time, Temporary/Contract
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