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Call Centre Representative



Are you an experience Customer Service Representative looking for your next part time position within a busy call centre 1 day per week?


Client Details


Our client is a leading provider in the Utilities Industry. Based South of the River, this organisation is looking for a call auditor to join their growing team on a part time basis.


Description


This position will include but is not limited to:



  • Auditing high volume calls throughout the call centre

  • Assessing the quality of calls

  • Identifying where potential issues may occur throughout a call

  • Inputting data to ensure correction can be made to the calls

  • Record outcomes via in house system


Profile


The successful candidate will have prior customer service experience. Also required:



  • Strong attention to detail

  • Strong data entry skills

  • Ability to identify errors

  • Admin background


Job Offer


The successful candidate is offered a competitive hourly rate as well as flexibility in shifts worked. Also included is the opportunity to continue past the 1 month contract over the winter.


To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Hannah Duffy on 08 9215 9513.



JOB SUMMARY
Date Posted
24/4/2018
Category
Customer Service & Call Centre
Location
Perth, WA 6150
Job Type
Part Time, Temporary/Contract
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