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Email Communications Officer

A newly created role based north of the Sydney, this is a position situated within a collaborative and dynamic CRM focused team.

Client Details

The centralised digital function within this organisation has grown significantly over the past year. There is a need of someone joining this team on a contract until the end of December to be apart of their new and exciting digital projects.


Reporting directly into the CRM Manager, you will be responsible for the following:

  • Be the point of contact for emails for the brand ie. copywriting, editing, AB testing etc;

  • Liaise with internal clients to understand their communication needs;

  • Consult internal stakeholders on email communications best practice;

  • Provide support to (self-service) stakeholders who are producing their own communications using Marketo;

  • Develop new email campaigns aimed at maximising user engagement and conversion;

  • Update existing email campaigns to ensure content is optimised for conversion;

  • Ensure all email communications meet stakeholder communication needs, as well as the brand and style guidelines;

  • HTML email support requests lodged by internal stakeholders.


The successful candidate will be able to demonstrated the following:

  • Strong background in working across email marketing within a commercial environment;

  • Experience in editing, copywriting specifically for email, web and/or social media content;

  • Exposure to producing content to align with an established brand and style guidelines, including proof-reading;

  • Using bulk email and/or CRM systems to produce email communications;

  • Familiarity with bulk email and/or Customer Relationship Management (CRM) systems highly desirable (especially Marketo and Sugar CRM);

  • Basic HTML skills.

Job Offer

This is a an incredible opportunity not only to develop your skills in marktech, but also to be a part of an extremely supportive team. There is a real chance to sink your teeth into some exciting projects within the year.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Olivia Tuntler on +61 2 8292 2144

Date Posted
North Sydney, NSW 2113
Job Type
Full Time, Temporary/Contract
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