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Electrical Customer Service Of...


  • Opportunity to join a market leading organisation
  • Free Onsite Parking
  • Scoresby location

As part of the Wesfarmers Industrial & Safety group,Blackwoods is Australia’s leading supplier of industrial andsafety products. We believe in providing outstanding service to ourcustomers through outstanding people and right now we're seeking anElectricalCustomer ServiceOfficer to join our friendly Scoresbyteam.

Working as an integral part of our highly effective andfriendly team you will be responsible for:

  • Managing customer interactions end to end mainly over the phone and email
  • Placing and processing orders
  • Keep up to date with product knowledge to ensure customer service levels are met
  • Problem solving and complaint resolution
  • Building great relationships with your customer
  • Complying with company procedures and policies and attaining correct certification.

As our successful applicant youwill possess previous experience and strong knowledge of theelectrical industry. You will ideally have previous customerservice experience or internal sales experience ideally within acall centre or retail environment. You will take pride inhaving a strong work ethic and the ability to have high attentionto detail in every task you tackle. You will possess a“can-do” attitude and exceptional communication skills.It will be your passion for customer satisfaction that will see youexcel in this amazing opportunity.

This is an excellent opportunity for a highly motivatedindividual with a “go getter” attitude and the abilityto hit the ground running to work in an industry-leading anddynamic environment.

Blackwoods has an outstanding reputation for their commitment totheir staff and encouraging both their professional and personalambitions. In addition to excellent training and developmentprograms, we offer a wide range of other benefits.

Visit our website at www.blackwoods.com.au for a comprehensiveoverview of our product and service range.

Apply now!

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JOB SUMMARY
Date Posted
6/10/2017
Category
Customer Service & Call Centre
Location
Melbourne , VIC
Job Type
Full Time, Permanent
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