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Ecommerce Christmas Casuals

  • Christmas Casuals
  • Surf Coast location
  • Iconic lifestyle brand

We have a number of exciting opportunities to work with iconic brands Quiksilver, Roxy & DC as a Christmas Casual in our e-commerce Customer Service team in our Head Office in Torquay, Victoria.

About Us

Boardriders, Inc., is a leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories (Quiksilver, Roxy & DC) for Boardriders around the world. Our brands represent a casual lifestyle for young-minded people who are inspired by a passion for outdoor action sports. We offer our employees additional benefits including generous clothing and product discounts.

About this Role

You will be responsible for providing our customers with a premium level of support with regard to their order, shipping and product enquiries and general customer service enquiries. As a part of the team, this position plays an important role in ensuring a high level of customer service is provided for our e-Commerce business including DC Shoes, Quiksilver and Roxy:

  • Available to work a 7 day roster across the two month period
  • Available to work up to 38 hours a week
  • Answer calls from our customers and respond to emails
  • Respond to Live Chat on our ecommerce websites
  • Problem solve – you will take an enquiry from 1st contact to resolution
     

About You

We are looking for people who have a passion for our brands (Quiksilver, Roxy & DC) and are committed to having an impact in everything you do.

  • Previous customer service experience providing high standard service
  • Professional approach and excellent phone manner
  • Excellent communication skills both verbally and in writing
  • Ability to work in a fast paced, deadline driven role
  • Demonstrated time management skills with the ability to prioritise workload
  • Strong computer skills to navigate a variety of different systems simultaneously
  • Experience with SAP will be considered an advantage


Our Culture

We are a lifestyle business defined by our team. We want someone passionate about our brand and our people. To be a cultural fit with the company is very important to us and we love to know that your passion for the outdoors and an active lifestyle is at your core.  We have an unwavering commitment to, and passion for innovative product, and have three consistent fundamental values which guide our actions everyday:

  • Professional: taking responsibility, following through, giving our best, being open & honest
  • United : Respect for one-another through listening and being supportive.
  • Dynamic : Taking the initiative, being passionate and positive about our work, leading by example and embracing new ideas.

Ready to join our tribe? Apply now!

Applications close Fri 27th Oct 2017.

JOB SUMMARY
Date Posted
20/10/2017
Category
Other
Location
Melbourne, VIC
Job Type
Full Time, Permanent
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