Get new similar jobs by email for

Desktop Support Officer

  • Great Brisbane South Location with onsite parking

  • Hands on IT Support work with great variety

  • 6 month contract with great company culture

Great hands on Desktop Support role based Logan City

Your new company
This integral community organisation works across a number of industries with key stakeholders to maintain and coordinate the local environment and society.

Your new role
Reporting in to the Helpdesk Supervisor you will be responsible for providing first class and timely IT support face to face to a number of different departments at a number of locations. Your key responsibilities will be to:

  • Provide support to Help Desk Officers by taking help desk calls and relieving on the help desk as necessary.

  • Consistent customer support aligned with the ICT Business Services Catalogue.

  • Perform installation, relocation & maintenance of Printers and PC Hardware and Software as required

  • Assist with the administration of desktop systems.

  • Perform first level and basic second level incident recording and tracking of all Customer interaction

  • Follow structured problem identification and solution process

  • Assist with support of office system hardware lifecycle replacement and software release

  • Maintain storage and work rooms in an organised manner.

What you'll need to succeed
As the successful incumbent in the role you will have strong communication and administration skills, a demonstrated ability to support in a Microsoft environment, a demonstrated ability to work with PC's and peripherals, strong technical troubleshooting ability, the ability to work as a team player but also independently and experience working in a similar role previously.

What you'll get in return
In reward for your hard work and dedication, you will receive the opportunity to work in a 6 month contract for a renowned organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Holly Riddell now on 07 3243 3044
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Date Posted
Brisbane, QLD 4114
Job Type
Full Time, Temporary/Contract
Our records show that you've already applied for this position.