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Customer Services Team Member

If you are passionate about Customer Services then your next career choice is easy.

A unique opportunity exists for an experienced Customer Services Team Member with strong administrative skills to join our small Mount Barker based team in a full time temporary contract.

You will be responsible to support our Customer Care division, where you will answer questions by phone from consumers about our products, as well as, queries from our retail distribution network and our Jurlique Concept stores. In this role, you will manage and resolve customer complaints and coordinate the ordering of stock for our Jurlique Concept stores and orders for both National and International retail distribution channels.

To be successful, you will possess the following skills:

  • Excellent phone etiquette and customer focus, preferably with experience in a customer care role and/or logistics
  • Experience in dealing with customer complaints, including personal resilience
  • Strong computer literacy, including:
    • Intermediate to advanced skills in Microsoft Excel, Outlook and Word
    • Data entry and touch typing skills (min 50WPM)
    • Experience with logistics or ordering software, e.g. JDE or ERP (preferred)

  • Experience within a relevant role within a medium – large commercial business
  • Excellent team player and reliable, with a high degree of professional maturity
  • Willing to travel to Mount Barker

This position will be offered on a temporary, full time basis for approximately five months, Nominal hours are 38 per week with some expectation of flexibility and additional hours to be worked during peak times.

You will be welcomed into an environment that will support your growth and allow you to thrive in your role. Let us provide you with the tools to unlock your natural expertise!

Come for Nature, Stay to Flourish!

Required Skills

Required Experience

JOB SUMMARY
Date Posted
21/4/2017
Category
Other
Location
Mount Barker, SA 5251
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