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Customer Service Officer - Why...

Customer Service Officer - Whyalla

  • Casual Position on Offer

Live locally, work locally in a bank known for friendly service, offering products and services that you can believe in.

BankSA is an iconic banking brand, with more than 165 years retail and business banking experience and a strong heritage in the South Australian and Northern Territory markets. When you join the BankSA team, you are joining a group of passionate individuals, who take pride in being recognised as leaders in customer service.

The benefits
BankSA has many perks besides building a long and stable career. You’ll be:

  • Able have access to some of the best banking, wealth and insurance benefits in the market
  • Offered a highly competitive remuneration that is fair and consistent for all our people
  • Entitled to a suite of online learning, training modules and career planning tools to grow with us
  • Encouraged to participate in the community through paid volunteer leave and secondments available

Your role
As a Customer Service Officer you will retain and deepen customer relationships through understanding your customers and providing professional customer service. Your responsibilities will includeL

  • Being the first point of contact for customers
  • Identifying opportunities to cross-sell products and generate leads or referrals for other areas of the bank
  • Taking ownership for a seamless service
  • Adhering to all BankSA risk policies and compliance requirements

What you need to succeed

  • Understanding of the local community and people's needs and are confident to build relationships and offer solutions
  • The ability to communicate clearly with our customers
  • Strong problem solving skills
  • Experience working in a team environment
  • Previous sales and service experience

BankSA is part of the Westpac Group and an equal opportunity employer and encourages applications from people with disabilities and indigenous Australians.Westpac Group has recently been ranked #1 in the ‘Global 100 Most Sustainable Corporations in the World’.

For more information visit careers.westpacgroup.com.au


Date Posted
Coffs Harbour Region, NSW
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