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Customer Service Assistant
At OPSM we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years. We are not your typical retail business. We are obsessed with eye care and offering our customers the confidence in how they see the world.
We are part of Luxottica Group, a global eyewear company with over 7,000 retail stores across 130 countries and brands like Ray Ban, Oakley, Prada and Burberry to name a few.Working with us means you are part of something bigger.
In this casual role you will be part of a motivated and passionate team of experienced optical professionals. Your focus will be on understanding customer eye care needs and lifestyle requirements, and identifying how OPSM can help to maximise their lifestyle enjoyment factor with appropriate eyewear and eye care, including sunglasses, lenses, frames and accessories. While providing the highest level of tailored customer service, you will be an ambassador for a range of luxury brands and enjoy the sense of achievement in contributing to store success.
To succeed in this role, you will be a team player who cares intensely about delivering exceptional customer service. You will be curious and willing to learn optical concepts, and have a result-orientated mindset and motivation to share in our company success. Previous experience working in a customer service and sales driven retail environment is essential.
At OPSM we can offer you an opportunity to make a real difference in the way people see the world. You will be able to access an industry leading training curriculum and support to ensure a smooth transition into the world of eye care, and diverse career pathways to pursue your career goals wherever that may be. We offer competitive salaries and incentives to recognise your contribution, a generous product allowance for you to enjoy wearing our premium brands and other benefits too. You will also have the opportunity to join our mission to help the world see by participating in ourOneSightoutreach program.
If you are a likeminded individual who truly cares for our customers, click apply and complete our quick and simple questionnaire to see if our values align.