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Customer Sales Consultant - Ca...

Medibank

We're passionate about nurturing careers.

We support new innovation and thinking, and openly collaborate and share new ideas. We're healthy and active in our lives and wellbeing is encouraged at every level.  Our people play an important role in the future of health and healthcare and we believe that working together, we're stronger.

 

About Us

At Medibank we stand for better health

We are Medibank – an integrated healthcare company providing private health insurance and health solutions to 3.7 million Australians.

The Opportunity

As a Full Time (with flexibility to work on Saturdays) Sales Consultant on for our Canberra, Woden and Belconnen stores, you will help our Medibank customers choose the perfect cover for themselves and their families.

You will be a part of a strong and supportive team that puts our Customers first, while delivering an expectations customer service as well as reaching sales targets and customers satisfaction.

By providing the best customer service and find the most relevant products to the member’s needs you will naturally become a strong customer advocacy, building confidence in our products and services. You will ensure our customers leave our stores better informed, better off and better supported by Medibank.

Key responsibilities include:

  • Finding sales opportunities in each customer interaction by providing solutions to our customer’s needs;
  • achieving all daily KPI’s in relation to customer service, sales and retention activities are met; and
  • Proactively seeking new business relationships while maintaining high levels of customer service.

If short-listed, you will be invited to complete an online video interview.

About You

Bilingual proficiency in Cantonese would be highly desirable for this position.

You have a solid background in sales and are capable of connecting with a diverse range of customers.  You are looking to work with an iconic brand and are passionate and dedicated to delivering a strong customer and sales experience.

You present as a highly motivated and engaged sales professional who thrives on a ‘sales through service’ culture. Remaining positive, resilient and accountable, you deliver operational excellence and achieve your targets. Your results driven nature will ensure a continual focus on service and delivery, helping you to be successful in a fast paced retail environment.

What We Offer

  • Uncapped Commission.
  • Range of great benefits, including subsidised private health insurance, travel insurance and pet insurance.
  • Offering flexible working conditions and encouraging wellbeing at all levels of life.
  • Options for personal development and career opportunities.
  • Good health day, and Paid Parental Leave.

Medibank is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

A Career at Medibank adds up to more. More achievement. More progress. More passion and more innovation for health.

For a career option that will suit you better, click to apply.

JOB SUMMARY
Date Posted
14/2/2018
Category
Customer Service & Call Centre
Location
Canberra, ACT
Job Type
Full Time, Permanent
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