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Control Room Operator
A government department in Melbourne SE Suburbs has an immediate 6 month Control Room Operator job.
Your new company
Is a Government department that oversees the security and emergency alarms of around 1600 individual sites throughout Victoria. Based in South East Melbourne, this role has become available due to an internal promotion.
Your new role
A Control Room Operator coupled with Call Centre and customer service, you will be monitoring the safety of sites and individual's throughout Victoria. This is a temporary position with the opportunity to go permanent.
You will be monitoring CCTV footage, raising job requests as they are called in, responding to raised alarms, contacting and dispatching guards, notifying relevant emergency personnel when required, accurately writing job reports and inputting data into in-house computer systems.
This will be on a 24/7 roster so flexibility in working times is essential.
What you'll need to succeed
As you will be the first point of contact for raised alarms of sites, excellent communication skills are paramount for this position. You will need to be able to prioritise work loads, keep calm under pressure, have the ability to handle sensitive information, demonstrate a high attention to detail and be able to relay information in a clear, concise manner.
Those from a Security or Control Room Operator background are encouraged to apply. Training on CCTV systems and security processes can be provided for the right person so individual's from call centre backgrounds will also be considered.
What you'll get in return
An excellent pay rate, warm and supportive working environment and the opportunity to make a genuine difference in the safety of sites and personnel throughout Victoria.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or call Stacie Garland at Hays on 8616 8400