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Collections Officer( Fixed Ter...

Collections Officer x 2(Fixed Term Full-Time)

   (Utilities Focus)

 

  • Convenient CBD Location
  • Monday-Friday 8.30am- 5pm
  • Fixed Term Full-Time roles with view for extension

 

Recoveriescorp is a market leader in Collections and Debt Recovery for large well known Australian Organisations and Government Agencies. Recoveriescorp offers its staff a values based environment where they are recognised and rewarded for high performance and are supported to develop their careers across a diverse working environment.

 

Due to further growth, we now have 2 Fixed Term Full-Time opportunities available within our Utilities team for experienced or entry level Collections Officers starting on 23/10/2017.

 

This outbound telephone role is responsible for the delivery of outstanding collections outcomes and customer service on behalf of our clients. Working on a predictive dialler, you will be striving to recover outstanding debts from third parties so that you can achieve your targets and goals.

 

To secure this position you will need to have a background in retail, collections or sales which was ideally within a call centre or large company environment. You will have a proven ability to consistently meet KPI's and financial targets. In addition, you will have a strong focus on quality and the ability to negotiate and effectively solve problems. You will also require:

  

  • Strong written and verbal communication skills
  • A firm, engaging and respectful telephone manner
  • Demonstrated self-motivation, drive and personal resilience
  • The ability to effectively handle challenging and demanding interactions
  • Reliability, punctuality and commitment 

 

 Recoveriescorp has a terrific 'family feel' environment where we live by our values and regularly celebrate the diversity of our people. We will provide you with extensive training before you commence in the role and throughout your career with us. 

 

If you believe you have the necessary attributes and skills and would like to work in a friendly and welcoming environment we would like to hear from you.

JOB SUMMARY
Date Posted
21/9/2017
Category
Accounting
Location
Melbourne, VIC
Job Type
Full Time, Permanent
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