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Action Management Officer

• Busy challenging position with an end to end managing of function
• RC5 ($97,603-112,583 Base plus Super & 13 days RDO’s)
• Pitt St Head Office based, permanent full time position

Sydney Trains has over the last few years been redefining its Maintenance Operation and has invested in leading technology and first class working environments.
The Network Maintenance Division delivers routine maintenance on the civil, signal, electrical, telecommunications and control system assets on the metropolitan passenger network. Ensuring a safe, reliable metropolitan rail network, to meet the expectations of our customers every day.

The Role
The Action Management Officer coordinates the response of the actions arise from internal and external audits, inspections, investigations and or other sources on behalf of Network Maintenance Division. In addition they manage the various action databases to ensure legislative compliance and the achievement of organisation standards. Plus provide high level administrative support to Maintenance Engineering Manager and undertake adhoc project work.

We are seeking applicants from experienced high level administrators with previous experience of managing complex actions and feedback processes/ systems. Advanced database management and reporting abilities. Have effective communication, influencing and relationship building skills at all levels, including executive. Must be a self-starter and able to work to tight deadlines.

About us
At Sydney Trains, our vision is to ‘Keep Sydney Moving’ by putting the customer at the centre of everything we do to deliver safe, reliable and clean rail services for the people of Sydney. The organisation is focused on providing sustainable, efficient and cost effective services.
Joining Sydney Trains will present an exciting opportunity to shape the future and make a genuine difference for the people of NSW by providing a world class rail system.

Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance. Other benefits include:
• Free travel on Government trains, buses and ferries
• Flexible work practices
• Applicable Shift Allowances and Penalty Rates

Join Sydney Trains for the opportunity to shape the future and make a genuine difference for the people of NSW by providing a world class rail system.

Our commitment to Diversity
TfNSW are committed to building a diverse and inclusive culture across the Transport cluster, planning for and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, women and other diversity groups. TfNSW recognises the benefits that such an approach brings for our staff and customers in delivering the future of NSW.

How to apply
To apply for this career making opportunity, please submit your resume and cover letter detailing your suitability by answer the questions below (No more than 250 word per question):

1. Please state your relevant qualification and certifications
2. Provide details of your working knowledge/experience of feedback/ action management systems
3. The additional value you will bring to this role

Click on the APPLY button below. For more information on Sydney Trains or the position description, please click on links provided.

For any enquiries, please contact Jessica Schob on 02 8575 0117 and quote 000053BY

Applications close: 11:59pm on Sunday 5th March 2017


To be considered for these roles you must be 18 years of age. Applicants will need to complete merit based selection activities and will be subject to satisfactory medical, drug & alcohol and criminal record checks as part of the selection process. Please note that an eligibility list may be created for this position, and position(s) of the same classification that subsequently become vacant may be filled using this eligibility list (where the vacancy is within 60 minutes travelling time). Transport for NSW is an equal opportunity employer. Women and people with a disability are encouraged to apply.

Date Posted
Quality Assurance & Safety
Sydney, NSW 2000
Job Type
Full Time, Permanent
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