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Senior Business Analyst

A large Qld Government Department is seeing on a major Digital Transformation project.

The Senior Business Analyst will be required to:

  • Proactively manage key stakeholder relationships, and lead and conduct workshops and meetings as required to define business processes, and ensure improved outcomes.
  • Obtain formal agreement from stakeholders on the scope of requirements (including business focused user stories) to establish a base line on which delivery of a solution can commence.
  • Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders
  • Assist and prepare project stakeholders business cases which define potential benefit, options for achieving these benefits (through development of new or changes processes) and associated business risks.
  • Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
  • Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
  • Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
  • Analyse and document business processes and related ICT requirements and take a lead role in the development of ICT system requirements specifications, including logical design.
  • Conduct investigations at a high level for strategy studies, business requirements specifications and feasibility studies.
  • Apply and monitor the use of required modelling and analysis tools, methods and standards, giving special consideration to business perspectives.
  • Apply and utilise business modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
  • Develop conceptual models of business processes utilising appropriate modelling techniques to develop end to end service mappings.
  • Act as a subject matter expert in the development of business architecture framework, tool suite selection and design and methodology development.


  • Minimum of 5 years’ experience in a Senior Business Analyst role and a role requiring business process analysis and improvement.
  • Prior experience working in large Qld Government environments
  • Experience in business process reengineering/redesign and implementation.
  • Experience in complex modelling techniques and technical writing
  • Experience in change management
  • Exceptional problem-solving capabilities with a focus on simplification
  • Experience in recording process metrics
  • Experience working with senior level stakeholders
  • High level written and oral communication skills and excellent organisational skills
  • Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients
  • Experience writing user stories and use cases
  • Experience understanding business process dynamics and the change management process

To be considered for the role click the `Apply` button or for more information about this and other opportunities please contact Anita Cunningham on 07 33395626. Please quote our job reference number: 200174407.

Date Posted
Brisbane, QLD
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