Get new similar jobs by email for

Manager, Surveys & Engagement


Our mission is to educate and support our University and transform Griffith data into brilliant, coherent, and compelling stories that engage stakeholders to act. To do so, we are seeking a talented Surveys & Engagement Manager with the creative brilliance and vision to make our information meaningful. Our ideal candidate is strategic, innovative and organised with a passion to engage people with information.

This position leads a small team of surveys and engagement professionals collaborating to connect powerful information with the University and its stakeholders. Reporting to the Director, the team is a critical, growing link in the current and future activities in the Office of Planning Services.

The office plays an important role in supporting and collaborating with all levels of the University in its quality assurance, strategic and operational planning activities. Planning Services plays a lead role in defining strategic priorities for institutional analysis and reporting, identifying new business opportunities pertaining to data, optimising organisational success through data, and representing data as a strategic asset.

This is a continuing, full time position based at the Nathan campus.

The role:

The meaningful user experience you create will attract and educate a large group of diverse stakeholders and showcase Griffith greatness in learning and teaching, research, community impact and partnership. You will lead and manage a range of student and staff survey activities. You will also support your team to engage participants, conceptualise and design impactful digital and print collateral that is used for marketing, information and action (for example, data visualisations, infographics, websites, emails, presentations, publications, reports, banners, and videos). As an engagement leader you will be the driving force in communicating results and information to all stakeholders within the organisation.

The person:

Creative guru. You have a vivid imagination and a passion for creating new and unique resources. You continually seek to captivate stakeholders and enhance their interactions with information, data and survey results.

Delights in detail. You don't miss a beat; you can keep multiple tasks on track and know the importance of a well-planned schedule. You understand that powerful engagement comes from a well-oiled machine that tracks progress, monitors results and looks for opportunities to improve outcomes.

Leader. You lead by example; you have big dreams and know the vision cannot be achieved without those around you. You know when to speak, when to observe, listen and encourage. You're not afraid to stand out from the crowd, share ideas, and educate those struggling to see the vision.

Communication wizard. You're persuasive and engaging, stakeholders love to learn from you. You know what to say and how to say it. You communicate across multiple platforms and thrive on finding new ways to share a message.

Innovator. You have a bias toward action, you try things, and sometimes you fail. You stay curious, constantly assessing and cherry picking new technology, process and approaches for producing content.

Salary range:

HEW Level 8: $91, 087 - $ 102, 470 per annum. Salary package including 17% employer superannuation contribution: $106,572 - $119,891 per annum.

Application requirements:

Please ensure your application includes the following:

  • Statement addressing each of the selection criteria in the position description.

  • One page covering letter outlining your suitability for the role

  • Current curriculum vitae/resume which should include:

    • Full name, address, telephone number and email address;

    • Details of education, professional training and qualifications;

    • Employment history, including present position;

    • Name and email contact of three referees.

Applicants for General Staff positions (non-academic) must have unrestricted work rights.

Applications close at 5pm on the closing date. All applications must be submitted online.

Further information:

Obtain the position description by clicking on the Apply button. You will be redirected to the Griffith University job search page where you will be able to access the position description.

For further information about this role, please contact Ms Emma Farley, Director, Office of Planning Services on +61 (0) 7 3735 8484.

For application queries, please contact Ms Jacquii Nicholls, Recruitment Officer on +61 (0) 7 3735 7869.

Closing date: Wednesday, 11 October 2017 at 5 pm AEST.

Date Posted
Brisbane, QLD 4111
Job Type
Full Time, Permanent
Our records show that you've already applied for this position.