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Food & Beverage Supervisor

  • Full Time Permanent Opportunity
  • RACV Cape Schanck Resort
  • Attractive salary and benefits

It is an exciting time to join RACV Cape Schanck as we undergo an expansion of the resort which is due for completion in 2018!

We are seeking a highly motivated and dedicated hospitality professional to oversee and co-ordinate operations in our Food and Beverage department. The ideal candidate will have extensive experience in delivering service in restaurants as well as conference & events experience.

The main responsibilities will include:

  • Providing timely and courteous service to members and guests
  • Contributing to business growth by identifying cross-selling and up-selling opportunities
  • Ensuring effective staff utilisation by assisting in roster preparation and management
  • Communicating to the team effectively for the smooth running of the department
  • Ensuring defined service standards are met
  • Assisting in the development and maintenance of all standard operating procedures
  • Managing difficult situations including customer complaints
  • Performing specialised service methods and support the training of staff
  • Liaising between management, kitchens, bar and staff to prevent service issues arising
  • Assisting in the requisition of stock
  • Complying with and ensuring staff adhere to correct OH&S policies and procedures
  • Contributing to the development of Food and Beverage promotions and activities.

To be considered for this role you will have previous experience in a Food & Beverage Supervisory/Management position across both restaurants and conference & events areas. You must have the availability and flexibility to work a range of hours across morning, afternoon and evening shifts over 7 days.

You will be customer-service orientated, have a positive attitude, be very well presented and most importantly be motivated to deliver a high level of friendly service to RACV`s members and guests. It is desirable that you have an extensive knowledge of wines. Experience in pre-opening of a Food and Beverage venue will be highly regarded.

In reward for your efforts, RACV offers great benefits and incentives including extensive training and development for your career with opportunities to move within the organisation. Benefits include free roadside membership, discounted insurance and reduced rates at RACV Resorts.

If you are looking for the next step in your hospitality career and would like the opportunity to work within a highly reputable company apply now!

RACV will conduct a criminal background check on applicants subject to current legislation.

Date Posted
Hospitality, Travel & Tourism
Cape Schanck, VIC 3939
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