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Customer Service Representativ...

Our client is looking for a proactive and experienced Customer Service Consultant with excellent communication skills to start as soon as possible.

Client Details

Our client provides some of the market's most trusted and recognised brand names in building products for residential and commercial construction. They are on the look out for an exceptional customer service operator who can help support their business and where they can help individuals grow and develop within this industry.

Description

Your duties will include, but not limited to:

  • Managing a high volume of customer enquiries
  • Build rapport with customers either by phone or email
  • Outbound follow up calls ensuring delivery tines are met
  • Liaising internal and external stakeholders
  • Record accurate information on an internal database
  • Order processing based on weight, product, size and pallet
  • Answering customer enquiries and providing outstanding customer service

Profile

The successful candidate will ideally posses the following:

  • Must have SAP order processing experience
  • Rotating roster between the hours of 6am to 6pm
  • Ability to multitask
  • Remains calm and thrives under stressful situations
  • Strong organisational skills with unwavering attention to detail
  • Prioritise tasks and follows established procedures
  • Ability to work well as part of a team
  • The ability to pick up new information quickly

Job Offer

What's in it for you?

  • Career progression
  • Training and development
  • Free car-parking on site
  • Competitive salary
  • 12% superannuation
  • Working in a fun, friendly and warm environment
  • Flexible work hours

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Chelsea Heremaia on +61 3 8616 6263.

JOB SUMMARY
Date Posted
12/10/2018
Category
Customer Service & Call Centre
Location
Melbourne, VIC
Job Type
Full Time, Permanent
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