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Business Analyst




  • 12 month fixed term contract

  • Attractive remuneration

  • Great team environment


Business Analyst role to manage and implement improvements to IT Systems including CRM, BI and ERP.


Your new company
With its head office on the fringe of Adelaide’s CBD, this organisation offers an exceptional working environment and a state of the art office facility. A pleasant and collaborative company, with a flat structure and open door policy, this organisation is a leader in the FMCG industry.


Your new role
In this exciting new position, you will look at ways to continuously improve IT processes and integrate changes to the CRM into the company for optimal sales effectiveness. You will be responsible for business process mapping, design and implementation of new Salesforce CRM improvements. In this role, you will identify, propose and implement Salesforce process improvements to take full advantage of Salesforce functionality and automation. This position will also require implementing improvements to the BI tools and working on the organisation’s ERP. You will be expected to gain an understanding of current and future business goals to propose actions for improvements. Working closely with a wide range of stakeholders, it is essential to clearly communicate technical concepts to both technical and non-technical audiences. Additionally, you will develop, coach and mentor fellow colleagues.


What you'll need to succeed



  • Have a working knowledge of CRM, ideally Salesforce

  • Prior experience with ERP and Business Intelligence platforms will be favourable

  • Excellent communication skills

  • Strong analytical capability (the ability to extract business requirements, look for business process simplification and challenge the status quo)

  • High attention to detail with the focus on seeking effective business and customer outcomes

  • Ability to work autonomously and as part of a team

  • Strong knowledge of IT Systems and administration

  • Courageous, empathetic and passionate






What you'll get in return
This opportunity offers a friendly team working environment and an appealing location on the edge of the city. You will receive an attractive remuneration package, along with the opportunity to contribute to the on-going success of a well-known brand.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tori Gurney on 08 82116123 or email at: Tori.Gurney@hays.com.au for further information. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



JOB SUMMARY
Date Posted
16/5/2018
Category
IT
Location
Adelaide, SA 5000
Job Type
Full Time, Temporary/Contract
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